In accordance with the National Association of Funeral Directors Code of Practice Principles:-

(Item 7)     "To give a written estimate of all funeral charges and disbursements to be made on a client's behalf, together with the written confirmation of the funeral arrangements, in each and every case as soon as practicable before the day of the funeral. No contractual agreement will have been entered into until this has been accepted by the client."

(Item 8)     "To provide all clients with an itemised account in a form readily comparable with the estimate."

Roy Folland & Son present their clients with the following information on headed notepaper. What follows is an example only, and does NOT refer to any clients past or present.

 

Dear..........,

We wish to confirm the following funeral arrangements made for the funeral of the late ............. of ..............., who died at ..............on ..........aged ...........

.......will be removed from the hospital/home as soon as all the necessary documentation is completed and will be taken to our Private Chapel of Rest.

The funeral service has been arranged to take place on .............followed by the cremation/burial at .............. The Rev. John Jones has agreed to officiate at the service.

The following music has been requested :- .................
..........................................
..........................................
We will be supplying hymn sheets, one of which is enclosed for your approval. Please contact us with any ammendments you may wish to make as soon as possible.

The limousine will collect you and your family from .......... and convey you to .........where you will be met at the main gate by Mr Roy Folland and the Minister who will escort you to your seats.

It is the wish of the family that there should be family flowers only and donations sent to ......... Would the family please ensure that their flowers be delivered to our Chapel of Rest by........................... on the day before the funeral. Following the cremation/funeral the flowers will be returned to ................. to be placed on the family grave.

Contact has been made with Mr Smith and he will arrange for four Bearers to be in attendance.

On the day following a cremation, the cremated remains will be collected and returned to our Chapel of Rest to await further instructions from the family.

We will pay all expenses inclusive of Cremation Fees, Ministers Fees, Doctors Fees and all incidental expenses incurred on your behalf.

The estimated cost of the funeral is £....... and a detailed account will be forwarded and any extra items will be shown.

We trust these arrangements are to your satisfaction.

Yours sincerely,



   
 

AN ESTIMATED ITEMISED ACCOUNT - on headed notepaper

 

ESTIMATE OF FUNERAL COSTS FOR THE LATE.......

Beaumont No 3 Complete and Professional Services

£.....

Removal from the hospital to our Private Chapel of Rest

£.....

Provision of Hearse, Funeral Director and Staff to carry out funeral

£.....

Provision of Cremated Remains Container and Holdall

£.....

Service charge

£.....

Supplying 200 hymn sheets

£.....

Estimated Total of our charges..

£....

PAYMENTS TO BE MADE ON CLIENT'S BEHALF

Hire of one limousine

£....

Fee for Rev Jones

£....

Fee for Crematorium

£....

Gravediggers Fee

£....

Organist

£....

Doctor's Fees for Cremation Certificate (£55.50 each)

£....

Death Notice Western Telegraph

£....

Death Notice Western Mail

£....

Estimated total of payments made

£....

ESTIMATED TOTAL OF FUNERAL

£..............

Please note this is an Estimate only NOT an Account

   
 

ACCOMPANYING LETTER TO CLIENT - on headed notepaper

 

Please find attached our Funeral Account and Statement of Expenses for the funeral of .......

If the account is to be dealt with by your Solicitors, please let us know so that we may amend our records.

I do hope that our Staff, services and facilities proved to be of some comfort to you at such a distressing time. Any suggestions you may care to make regarding our services will be carefully noted.

If we can be of any further assistance to you in any matter,please do not hesitate to contact us. Our services do not end with the Funeral Ceremony.

Assuring you of our best attention at all times.

Yours sincerely, etc.,



   
 
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